Privacy Policy

Mochie (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We may collect the following information:

a. Personal Information:

  • Name, email address, billing information, and payment details.

b. Tracker and App Data:

  • Pet location, activity profiles (steps, rest periods, movement patterns), and motion data.
  • Sensor data from the tracker (e.g., acceleration, movement).

2. How We Use Your Information

Your information is used to:

  • Provide Mochie app and tracker functionality.
  • Process orders and communicate order status, updates, or important information.
  • Improve our products, services, and user experience.
  • Ensure security and prevent fraud.

3. Sharing Your Information

We only share your information in the following cases:

  • Service Providers: e.g., payment processing, hosting, analytics services.
  • Legal Requirements: if required by law (courts, government authorities).

We do not sell your personal information to third parties unless you explicitly opt-in (e.g., for marketing purposes).

4. Data Retention

  • Personal information is retained as long as necessary for business and support purposes.
  • Location and tracker data may be anonymized or stored only for a limited period.

5. Your Rights

Depending on your state (e.g., California), you may have the following rights:

  • Access your stored data.
  • Correct or delete your data.
  • Opt-out of the sale of your data or marketing communications.

To exercise your rights, please contact us at [Insert Email Address].

6. Cookies & Tracking

Our website may use cookies and web analytics tools to understand usage patterns and improve the user experience.
You can manage or disable cookies in your browser settings.

7. Security

We implement reasonable technical and organizational measures to protect your information, including encryption and access restrictions.

8. Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: wuff@mochie.io

Note: By using the Mochie website or app, you consent to the collection and use of your data as described in this Privacy Policy.